FAQS: Automatic Door Sales & Service by Piedmont Door Automation

Why should I consider installing automatic entrances rather than putting in "regular doors"?
Answer coming soon
What about breakdowns and maintenance costs and all that?
Answer coming soon
In case I do need an automatic door repaired, what's the best/fastest way to get service?
The staff at AutomaticDoors.Com is dedicated to customer service. Your service call can be placed through our website, by e-mail, fax 704-527-7108 or by phone 866-527-5711. Emergency and after hours service calls must be placed via telephone at 866-527-0711.
What are your normal service hours?
Our regular time service hours are Monday through Friday, 8:00 AM to 5:00 PM, not including holidays.
Do you provide "emergency" service outside of normal work hours?
YES - You call and we'll dispatch a repair technician/team 24 hours a day, 7 days a week, 365 days a year. Please note that overtime rates apply for service calls outside our regular service hours.
If our need is urgent, but not an "emergency", how soon can we expect service?
Unless other arrangements are made, calls placed after 12:00 p.m. will be scheduled for the following day. Saturday service is available, 8:00 a.m. to 5:00 p.m., by appointment only at overtime rates.
What area do you service - local, regional, national?
Answer coming soon
What are your payment terms?
Answer coming soon
What is your mailing/shipping address?
Piedmont Door Automation
580 Griffith Road
Charlotte, NC 28217
If you're coming our way, here's a few helpful links:
Interactive Map || Driving Directions